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The Excalibur Edge is our customer perks program built to reward loyalty, invite innovation, and connect you with trusted local allies. Whether you’re a longtime defender of the realm or just joined the kingdom, the Edge gives you real advantages.
Your protection doesn’t stop at the front door.
Safety Button is a discreet personal safety feature built into your Alarm.com app. If you ever feel uneasy - walking to your car, meeting someone, or traveling - simply press and hold the button to connect with a trained operator who can dispatch help to your location anywhere in the U.S.
Monitored Excalibur customers receive one Safety Button seat included with their account. Additional seats can be added for family members at any time.
Protection that follows you - not just your home.
King’s Gold is Excalibur’s store-credit system - earned through referrals, loyalty, and upgrades, and applied directly to your account. Use it toward monitoring, equipment, or services. It never expires while your service is active.
Earn and use King’s Gold through Excalibur Edge benefits below.
Customers who choose to prepay their monitoring can earn King’s Gold as a bonus. This option rewards long-term commitment with added store credit that can be applied toward monitoring, equipment, or future services.
Pre-payment is always optional. If it makes sense for you, it’s simply another way to earn more value within the Excalibur Edge program.
When you refer someone to Excalibur and they sign up, you earn King’s Gold. Referral rewards are tied to your active service and are applied directly to your Excalibur account.
Existing Excalibur customers earn King’s Gold based on their current monitoring service for each successful referral, with no limit on how many referrals they can make.
Non-customers may receive a gift card for successful referrals. Referrals must provide your name when they contact Excalibur.
VIPs are our most loyal customers; and we treat them like royalty. You can earn or upgrade your way to VIP status.
Choose Your Path:
Refer 3 people who sign up
Stay with us for 2+ years
Fast-track with a paid upgrade (details on request)
VIP Perks:
✅ No service fees
✅ Priority scheduling
✅ Top-dollar plus 10% in King's Gold on trade-ins
✅ Early access to new equipment, features, and offers
The Proving Grounds is your access pass to test out new, premium features Excalibur already offers, free for 30 days.
Now available for trial:
AI Deterrence. Your cameras respond with voice alerts and lights (when equipped) when someone enters a protected zone, creating an immediate deterrent.
Think: an angry man’s voice booming from your camera telling the punk in the gray hoodie checking your car doors to vacate the premises immediately!
How the trial works:
Full access to the feature for 30 days
See how it performs in your real-world routine
If it’s a fit, keep it! AI Deterrence is just $10/month for up to 30 detection events (more available at additional cost)
Not feeling it? We’ll turn it off. No cost, no pressure
Some features aren’t for everyone. Proving Grounds lets you find out what’s worth keeping, risk-free.
More upgrade trials coming soon!
Call, email, or fill out the form - just choose “Ask a question” when prompted.
Got an older Alarm.com-compatible camera or panel that still works? We’ll take it off your hands and give you King's Gold towards the newest tech. VIPs automatically get the highest trade value plus 10%.
Got old tech lying around that you can't use? We'll take it off your hands and have it responsibly recycled for you!
Service 1: Transfer to Your New Castle
If you’re an Excalibur customer and you’re moving within the San Antonio area:
We’ll professionally remove and reinstall your system at the new location; you just need to cover the labor
Get you back online. No downtime, no hassle
Service 2: Gift the System (Legacy)
Leaving the area or no longer need the system?
You can pass on your equipment and service to someone else
Perfect for selling or gifting your setup to family, a friend, or neighbor
We’ll handle the install + setup for the new owner; labor charges apply
We collaborate with trusted local businesses who share our commitmdent to quality, service, and integrity. When you mention Excalibur, you may receive preferred partner benefits as part of our extended network.
Providence Lawncare & Irrigation
Excalibur customers, friends, and referrals receive preferred partner benefits when they mention Excalibur at booking.
Blastoff Fireworks
Enjoy 10% off with code: Excalibur
Our partner network is growing. Check back soon for additional trusted providers.
Call, email, or fill out the form - just choose “Ask a question” when prompted.